Saturday, 22 January 2011

Seizure=Squiggly Lines...

I was in the hospital the other day, and somebody had a seizure. Now, for those of you who haven't seen real life seizures, they often aren't as dramatic as what you see on television. True, there is the stereotypical rhythmic convulsions, but as opposed to what the media sometimes portrays, it isn't like someone getting possessed.

As I watched bits and pieces of the seizure, all I could think about was brain waves.

I'm taking a class in Sleep & Arousal (so cool!) this year, and we had just finished a class on basic brain waves.

All I could see as the seizure happened was squiggly lines, and trying to imagine what would the EEG look like if the person had been hooked up to an EEG-machine. I kinda wished my professor had been there to explain the different changes in brain waves as it happened. Of course, I could watch from a distance (I was talking to a relative of the person who was talking about the person's epilepsy) because it's a hospital and there are people who can take care of the person.

But it does make you wonder. How much work it takes our body-and in this case, the brain-to maintain control over what seems like 'nothing'. It's nothing to most of us because our bodies function just fine. But just watch what happens in a disease, and you will see how much we need our bodies to maintain control and balance (i.e., homeostasis).

It's also amazing that even in a state of crisis, the body has protective mechanisms. Because most seizures spontaneously remit. So somewhere inside, we must have some system that works to get the body back to normal even as it is out of whack.

Funny how a class can make you see things from a different perspective. I would have just seen the person a while ago. Now I'm seeing squiggly lines as well.

Sunday, 2 January 2011

Excellent Customer Service...

Customer service can make a difference, and having nice customer service is just awesome.

Last year, my cousin's family and I went to Red Lobster to celebrate a birthday, and my cousin and I decided to share our meal. So we ordered everything and told the waiter we were sharing everything so he could give us a plate.

I was pleasantly surprised when the kitchen took the trouble to split the soup we ordered into two different bowls so we didn't have to do it ourselves. We then ordered a bowl of mussels, and the waiter apologetically returned to say there were no more mussels, but while we wait for our other dish, here was some Caesar salad on the house (and yes, he split it up into two for us too).

This year, we went to The Keg to celebrate a birthday, and again, my cousin and I shared a meal. Imagine my surprise two plates of food came for us. The food was not split. We got an extra twice-baked potato filled with bacon bits (yum) and a half baked tomato with cheese. I looked at my cousin and we wondered how it happened, since the meal we ordered only came with one potato.

At the entrance, my cousin had told them we were celebrating a birthday and wanted to order two pieces of cake. The cake came with sparklers on top, but that wasn't the surprise.

When the bill came, the cakes and the extra potato? Free of charge!!!

We got about $20 worth of food yesterday, and they didn't even ask to see proof that there was a birthday. How trusting.

Fair enough, our bill at The Keg was high, and they might not give free stuff if it was just two people sharing a meal, but, fact is, they did not have to give any free food!

How's that for customer service?

P.s., If you're eating at restaurants in Canada, I would suggest trying to share a meal because they are massive servings. The customary tip (unless you were dissatisfied with the service) is at least 10%.